Representatives for the Luas network have said that they have an excellent working connection with An Garda Siochana amid concerns that anti-social behaviour on the trams is increasing.
The company also revealed that more than €1.5m is spent on security by the company each year, pointing out security measures including SOS buttons and CCTV cameras on trams, and the use of security guards.
This response followed a member of the public who contacted Dublin Gazette after witnessing a male unleash a late morning violent assault on a young woman on the Green Line in the city centre last week.
The same male was also alleged to have threatened other passengers who attempted to help the woman and end the attack.
Over the in-tram announcement system, the driver of the Luas said that gardai had been called, but the assailant fled the Luas at the next stop and left the woman visibly distressed on the tram.
The individual also spotted further antisocial behaviour that evening during rush hour on the same line, and said that they have previously seen other incidences of anti-social behaviour on the trams in the city centre.
Dervla Brophy, communications manager for Transdev, said that while they can’t comment on specific incidents, it is “very much” Luas’s approach to tackle and prevent anti-social behaviour on their trams.
She told Dublin Gazette that, on occasion, plain-clothes gardai travel on both Luas line, as well as those in uniform.
Brophy said: “We seek to educate all on the advantages of Luas and travelling in a safe and friendly manner. We believe in working in partnership with businesses, communities and schools.
“It’s very much part of our approach to dealing with anti-social behaviour.
“We have an excellent working relationship with An Garda Siochana and work with them daily. We meet with all Garda divisions that cross the Red and Green lines.
“At these meetings, the problems encountered by Luas passengers and staff are discussed and Garda support in matters is identified and action taken.
“Gardai travel on Luas in plain clothes and in uniform on occasion on both Luas Lines.”
Last year, the Text LUAS to 51444 campaign was introduced as another way for commuters to communicate anonymously if they witnessed or experienced an incident of anti-social behaviour on the trams.
More than 100,000 people use the public transport service daily, with 37.6 million people using the trams last year to get around the city.