THE new Luas Cross City got off to a bumpy start this week, with many commuters complaining that it was adding time to their journey.
Issues with traffic signals and trams interacting with other traffic caused delays in the city centre, with some people reporting delays of up to 40 minutes on Monday, the first morning of peak operation of the new service.
The delays also affected bus and car users, with many taking to social media to vent their frustration. One commuter wrote on Twitter: “Didn’t even use the new Luas this morning and it still managed to add 30 mins to my commute. Causing absolute chaos for traffic around College Green.”
One quick-witted commuter quipped: “Reports coming in Dublin’s new tram line to be renamed Luas angry-city.”
The delays seemed to ease off on Tuesday but some commuters said that they felt there were not enough trams to deal with the volume of passengers, with one commuter writing: “Green line Luas’s all full and running far too far apart this morning … hundreds being left at stations between Leopardstown and Sandyford.”
Fianna Fail Spokesperson for Dublin, John Lahart, said that the traffic chaos could and should have been avoided.
He said: “The engineers in the city council, the Dublin Transport Authority and the operators of the Luas need to put their heads together and come up with a solution, fast.”
Dublin North West TD Noel Rock also called on stakeholders to work together to solve the teething problems.
Speaking on Monday, he said: “The delay experienced by commuters this morning was a fiasco and while we can all accept teething problems, this cannot become the norm.”
Dublin Bus said that they had been working closely with Transport Infrastructure Ireland and Luas operators Transdev since work began on the Luas Cross City five years ago.
A spokesperson said: “Dublin Bus is working closely with Luas and other stakeholders and will continue to do so in the weeks and months ahead.”
Dublin City Council said a number of issues were identified on Monday, including issues with traffic signals and tram interaction, which were subsequently resolved.