The clamping of thousands of cars at a local Luas stop has left angry commuters demanding an investigation.
Fianna Fail Dublin Mid-West TD, John Curran has called on Transport Infrastructure Ireland (TII) to carry out an investigation into the ticket machines and payment system at Luas Red Cow Park and Ride facility.
Curran was speaking after he received figures from the TII in relation to the number of drivers clamped at the facility in the space of one year.
“From January 1 to November 3 2019, 2,927 drivers were clamped at the facility. 1,218 drivers appealed and 525 of these drivers were successful in their appeal,” Curran said.
“I had received many calls to my constituency office in Clondalkin in relation to the difficulties people were having with the ticket machines and to find their cars clamped at the end of their working day causing a huge cost and inconvenience.
“People have complained that the machines appear to not be allowing them to input their correct car registration numbers but is accepting full payment. On return to their cars however a clamp has been applied with the cost of €80 for clamp removal.
“These machines are not fit for purpose”, said Curran.
In response to a request from Dublin Gazette, a Luas spokesperson said: “When inputting vehicle registration numbers, Luas advises customers to always check the machine screen before proceeding to payment.
If a ticket machine is found to be faulty, it is serviced within hours of the report being made. A customer who finds fault with a machine should not continue to input incorrect digits and proceed to payment stage.”
