Fingal Co Co launches HAP application portal online as paper forms to be phased out

by Rose Barrett
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Rose Barrett

Fingal County Council recently launched a new online HAP application process. The online portal went live this week and means that paper forms are being phased out over the coming weeks.

The new Housing Assistance Payment (HAP) portal within the Housing Department is for citizens who wish to apply for Mainstream HAP.

The Housing Department recently introduced online application processes for an Affordable Housing Scheme and a Choice Based Letting Scheme; both have proven to be highly efficient system and were widely used by applicants.

Fingal Co Co stated that an online application ensures that all the required information is submitted at the time of application including all necessary documents. This results in applications and documents being dealt with in a timely and efficient manner.

With the introduction of the HAP online portal, the council will no longer be accepting paper applications. However, during a transition period up to 22 October 2021, paper forms that have been previously issued will be accepted.

Anyone wanting to apply for HAP who does not have access to online facilities can avail of free internet access at any of the 10 Fingal County Council libraries located across the county.

Mayor of Fingal, Seána Ó Rodaigh said: “We are pleased to announce the new HAP online application process to the public. We have successfully introduced online processes for other housing schemes, and they have become very popular among applicants. This is a great step forward for Fingal County Council as it will speed up the HAP process and eliminates the need for paper forms, which is better for the environment.”

The new HAP system will be self-explanatory and user friendly. The HAP team will be available to talk applicants through the online form, and assist in its completion, if required. Homeless Hap will continue to be administered in paper format by the Dublin Regional Homeless Executive (DRHE).

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