Bus Éireann recognises Dublin teams for going the extra mile

by Rachel Cunningham
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Bus Éireann’s Broadstone team in Dublin 7 was named Depot of the Year at the annual GEM (Go the Extra Mile) awards, while the Busáras operations team won the National GEM Team of the Year Award, writes Rachel Cunningham.

Broadstone depot was recognised for its service delivery, punctuality and for advanced recruitment planning during busy periods. The Busáras operations team was awarded for its commitment to customer service at one of Ireland’s busiest bus stations, facilitating over one million passenger journeys each year.

According to a recent KPMG report, Bus Éireann contributes €96 million to Dublin’s economy, employing 360 people living in Dublin and transporting 5,800 students on school transport in Dublin each school day.

Stephen Kent, Bus Éireann Chief Executive Officer, said: “2021 has been a landmark year for Bus Éireann and I am proud of our team of dedicated employees all across Ireland who go the extra mile for our customers.

“I would especially like to recognise the teams at Broadstone depot and Busáras, who have been awarded specifically for their commitment to Bus Éireann’s core values. Broadstone for their continued pursuit of great service delivery and the Busáras operations team for their commitment to outstanding customer service for our passengers travelling to and from Dublin.’’

Dublin nominees won eight awards in total, including; Apprentice of the Year (Ryan Kinlan), Clerical/Executive Employee of the Year (Siobhan Griffin), Craftworker of the Year (Glen Cullen), Foreman of the Year (Colm Colgan), Road Passenger Driver of the Year (Gordan Hislip) and Supervisor of the Year (George McDonagh).

PHOTO – Adrian O’Loughlin, Bus Éireann Senior Operations Manager East (Right) with Busáras Operations Team, Winners of National GEM Team of the Year.

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