An Post launch new ‘community focus’ initiative for customers

by Dublin Gazette
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An Post has launched a new initiative, ‘Community Focus’, which will see an expanded range of post office and postal delivery supports for customers and communities to help everyone stay connected.

Community Focus has a particular emphasis on providing support to older and vulnerable people who may be living alone.

Under the new initiative, postage to and from nursing and care homes will now be delivered for free by An Post. By writing FREEPOST where the stamp normally goes, An Post will carry cards and letters without a postage stamp to and from nursing and care homes across the country.

They are also launching a new ‘check-in’ service, which will see An Post delivery staff check in regularly with ‘seniors’ along their routes. Family members of older or vulnerable customers can register for the free check-in service by completing the postal address and eircode of the customer at If a customer has a specific need, the postperson will link them up with ALONE, the national charity ensuring personal support to older and vulnerable people.

In addition to this, if older or vulnerable customers are unable to get out, their postperson will be able to collect their post from their house where An Post will cover the postage for them. They can also nominate a temporary agent to collect social welfare payments.

Dublin Postman, Vincent Frawley who delivers in the Stillorgan area, said: “An Post delivery staff and Postmasters across the country are pleased to play their part in helping to keep everyone safe and connected through the winter. And we ask that people of all ages join in by doing their bit for communities across Ireland.

“We’ll get through the winter months together by looking after each other and sending the love.”

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