Just Eat announce ‘contactless delivery’ amid on-going crisis

by Rachel Darcy

Just Eat has announced details of a move to contactless delivery, which will allow restaurants around the country to continue delivering while respecting social distance guidelines.

In combining contactless delivery with contactless payment, customers can still order food while avoiding contact with other people in line with HSE guidelines, which is particularly important for people in self-isolation.

In a statement, Just Eat have said that they have worked closely with its restaurant partners over the past two weeks to ensure that all restaurants and their delivery teams are fully aware of the HSE guidelines on hygiene and social isolation and that they are adhering to them.

In addition, new restaurants have joined the Just Eat platform as they want to continue to provide food to their regular customers through delivery, even though they have closed their sit-in restaurants.

Amanda Roche Kelly, Managing Director of Just Eat said; “While we are all living through strange and disconcerting times it is really important that we try to keep things as normal as we possibly can. That is why we are working closely with our restaurant partners to ensure that we can maintain a safe and reliable service in the weeks ahead.

“We understand the concerns about social interaction and so can now offer a fully contactless service.

“Most of our great food partners remain available, with our restaurant partners putting safeguards in place for their own staff to ensure that we can maintain our delivery service for our customers when they need us.

“Thanks as always for the business and support.” 

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