Deliveroo to match customers’ tips to restaurants for January

by Rachel Darcy

Deliveroo is urging customers to tip their favourite restaurants this month, as the delivery company announce will match customers’ tips to restaurants up to the value of €10,000 this month. 

This move is made as part of an effort to recognise that thousands of restaurants, bars, and small businesses have been forced, yet again, to close their doors to dine-in customers due to Covid restrictions.

Deliveroo believe the additional tips will help restaurants to ease the pressures of starting a New Year, matching all tips made to eateries through the app.

The pledge applies to all local restaurants on the app that have been required to close completely to dine-in customers, according to the most recent restrictions introduced by Government on December 30.

To find a local restaurant eligible restaurants all customers have to do is search ‘tip match’ in the app to bring up a list. 

Just before a customer confirms their order at ‘checkout’ on the Deliveroo app or website, they can opt in to add a restaurant tip to their local restaurant, either by selecting from a list of pre-determined values or adding an amount of their choice. The tip is then added to the total cost of the order and 100% of the tip amount is passed on to the restaurant.

Deliveroo has enabled customers to tip restaurants in the app since July, and since then customers have given a total of over €150,000 in tips.

Paddy Quinlan, Growth Manager IE at Deliveroo said: “The festive season is typically an incredibly busy time for restaurants as they traditionally welcome families and parties through their doors. As we start the new year with restrictions reintroduced for restaurants and pubs on December 30, these businesses need our support.

“Tipping in-app is an easy way for customers to show their appreciation for their favourite local restaurant. We want to work with our customers to help ease the pressure on restaurants and show how much they mean to us, especially at this time of year.”

Deliveroo will match tips paid to eligible restaurants up to a total value of €10,000 until midnight on 7 February 2021 up to €20 per tip.

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